PRIVACY POLICY

 

Pursuant to art. 13 of EU Regulation 679/2016 (hereafter referred to as “GDPR” or “Regulations”), with the present disclosure Cantine Polvanera, with registered office in Strada Vic.le Lamie Marchesana, 601 – 70023 Gioia del Colle (Ba) – as Holder of the processing of your personal data (hereinafter also “Data Controller”), intends to inform you about the type of data collected and the methods of treatment adopted during the contractual relationship with the Data Controller. The person responsible for the protection of personal data (hereinafter referred to as “DPO”) pursuant to art. 37 and ss. of the Regulations is Cantine Polvanera reachable at info@cantinepolvanera.it.

Categories of data object of the treatment

Purpose, legal basis and optional nature of the processing

The processing of your data is carried out for the following purposes:

a) provision of the Service and execution of any possible contractual obligation assumed by Cantine Polvanera in your comparisons (for example the installation or delivery of equipment necessary for the use of the Service, sending information or communications service including free gifts reserved to customers, the management of complaints and disputes, calls to our customer service, including any credit recovery directly or through third parties such as credit recovery companies, assignment of credit to authorized companies);

b) compliance with the law, regulations or national and community regulations, compliance with the provisions of the supervisory authorities of the sector or with orders issued by judicial and / or administrative authorities including, the obligations deriving from Resolution no. 46/17 / CONS AGCOM; as well as those related to the purpose of ascertaining and suppressing crimes, public order and civil protection.

c) Your personal data, including those relating to electronic traffic, may also be processed by Cantine Polvanera to assert or defend one’s right in court (including any credit recovery);

The legal basis of processing for the purpose a) is art. 6.1.b) of the Regulations, for the purpose b) are the art. 6.1.c) and 9.2.b) of the Rules and for the purpose c) is the art. 9.2.f) and 6.1.f) of the Regulations.

The provision of your personal data for the purposes a) and b) and c) above is optional, but in default it will not be possible for Cantine Polvanera to provide the Service and fulfill the additional obligations assumed in your comparisons.
Furthermore, your personal data will be processed only upon your specific consent pursuant to art. 6.1.a) of the Regulations, for the following purposes:

d) send promotional and marketing communications, including the sending of newsletters and market research, through automated tools (email, sms, mms, push notifications) and not (paper mail and telephone with operator); it is specified that the Data Controller collects a single consent for the marketing purposes described herein, in accordance with the General Provision of the Guarantor for the Protection of Personal Data “Guidelines on promotional activities and the fight against spam” of 4 July 2013; if, in any case, you wish to oppose the processing of your data for marketing purposes carried out with the means indicated herein, as well as revoke the consent given, you may contact the Data Controller or the DPO at any time, using the addresses indicated in this statement. without prejudice to the lawfulness of the treatment based on the consent given before the revocation.

The legal basis of processing for the purposes referred to in subparagraph d) is art. 6.1.a) of the Rules.

The provision of your Personal Data for the purposes referred to in letter d) is optional; there is no consequence in case of your refusal.

For the treatments carried out for the direct sending of own advertising material or of own direct sale or for the carrying out of own market research or commercial communications in relation to products or services of Cantine Polvanera similar to those you have purchased, Cantine Polvanera can use, without your consent, e-mail and paper mail addresses pursuant to and within the limits allowed by the provision of the Personal Data Protection Authority of 19 June 2008; the legal basis for the processing of your data for this purpose is art. 6, paragraph 1, lett. f) of the Regulations.

In any case, pursuant to art. 21 of the Regulations, you have the possibility to oppose this treatment at any time, initially or during subsequent communications, in an easy and free way also by writing to the Data Controller or the DPO at the addresses indicated above, as well as obtaining immediate confirmation that you confirm the interruption of this treatment (Article 15 of the Regulations).

Data processing methods

The processing of Personal Data will be carried out through supports and / or IT tools, manual and / or telematic, with logic strictly related to the purposes of the processing and in any case ensuring the confidentiality and security of the data and in compliance with the Regulations and the Provisions of the Guarantor for the protection of the Personal Data applicable. In order to provide you with a more efficient telephone assistance service, your data may be processed using computerized procedures that allow the operator to identify, at the time of the call, the type of contract in place.

Recipients and transfer of personal data

Your Personal Data may be shared with:

– subjects that typically act as data controllers pursuant to art. 28 of the Regulations (by way of example but not limited to credit recovery companies, individuals or companies or professional firms that provide assistance and advice to Cantine Polvanera in accounting, administrative, legal and tax matters relating to the provision of services; who need to interact for the provision of services, subjects delegated to perform technical maintenance activities);

– personnel in charge of processing in accordance with Article 29 of the Rules;

– subjects, bodies or authorities, independent data controllers, to whom it is obligatory to communicate their personal data according to the provisions of law or orders of the authorities;

The updated and complete list of those responsible is available at the Privacy function and in any case can be requested from the Data Controller at the addresses indicated above.

The data may be accessible to other Group companies for administrative and accounting purposes pursuant to art. 6 (1) (f) and to Recitals 47 and 48 of the Rules.

Transfer of extra EU data

The Data Controller does not transfer your Personal Data outside the European Economic Area. Regarding the possible transfer of personal data to third countries, the Company announces that the processing will take place according to one of the methods permitted by applicable law, such as the consent of the interested party, the adoption of Standard Clauses approved by the European Commission , the selection of subjects adhering to international programs for free circulation of data (eg EU-USA Privacy Shield) or operating in countries considered safe by the European Commission. It is possible to have more information, upon request, from the Owner or the DPO to the above mentioned contacts.

Storage of personal data

Your Personal Data will be kept only for the time necessary for the purposes for which it is collected, respecting the principles of minimization and limitation of conservation as per articles 5 (1) (c) and 5 (1) (e) of the Rules. The Data Controller may retain some data even after the termination of the contractual relationship, for the time necessary to fulfill contractual and legal obligations. It is possible to have more information, upon request, from the Owner or the DPO to the above mentioned contacts.

Your privacy rights pursuant to art. 15 and ss. of the Rules

You have the right to ask the Data Controller, at any time, to access your data, correct or delete them or request the limitation of processing, or obtain in a structured format, commonly used and readable by automatic device the data concerning you in the cases provided for by art. 20 of the Rules. At any time he may revoke ex art. 7 of the Regulation, the consent already given, without prejudice to the lawfulness of the processing carried out prior to the withdrawal of consent, by accessing the Customer Area, contacting Customer Service or writing to Cantine Polvanera. or to the DPO at the addresses indicated below. We also inform you that you have the right to oppose ex art. 21 of the Regulations, for legitimate reasons, the processing of data, for example, may oppose at any time to send direct marketing with automated tools (SMS, MMS, email, push notifications) and not (paper mail, telephone with operator); furthermore, the possibility of exercising this right in part remains unaffected, that is, in this case, by opposing, for example, to the sending of promotional communications only via automated tools.
Requests must be sent in writing to the Data Controller by writing to:

Polvanera cellars

Strada Vic.le Lamie Marchesana, 601 – 70023 Gioia del Colle (Ba) – or e-mail info@cantinepolvanera.it

In any case, you are always entitled to lodge a complaint with the competent supervisory authority (Personal Data Protection Authority), pursuant to art. 77 of the Regulations, if you believe that the processing of your data is contrary to the law in force